Refund policy
WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.
Return Policy:
- Returns will be issued refunds in the form of a digital gift card.
- We must receive your return within 14 business days from the date of your purchase. After this timeframe, your item would not be eligible for return.
- Once your order has been placed you can not cancel or modify it, so please make sure you are entering the correct information.
- If you have any questions about your order or having any technical issues while ordering please email info@shopsayge.com
- Returned merchandise must be unwashed and unworn it must have the tags attached.
- Items being returned must have no makeup, deodorant stains, perfume, dog hair, cigarette smell or stains of any kind will be accepted.
Where do I ship my return?
Ship your return to: SAYGE
2310 N. LOOP 1604 W. #3059
San Antonio, Tx 78248
* When returning your item please carefully and neatly wrap the item
*Please include the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it.
How will I receive my store credit?
Please allow 2-4 days for us to process your return. Once processed, your store credit will be emailed to you and is good for 6 months. Items purchased with store credit are final sale.
Non- Returnable Items:
- All Hats
- All Accessories
- All Jewelry
- All Sale Items
- All Bodysuits and leggings
Defective Items:
- If you have received an item with any problems or defects, please email us at info@shopsayge.com within 3 days from the day you received your order. If we are not notified within 3 days of receiving your order, then it will no longer qualify for a return. You must include a photo of the damaged item in the email.
- We are not responsible for damages to clothing caused by improper care, handling, or incorrect sizing.
- Exact colors of merchandise may vary due to photography lenses, indoor / outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects and the buyer will pay return shipping if a return is attempted.